The platform must not be used for unlawful, deceptive, abusive or unauthorised automation.
Foundation draft — July 2026Customers must have a lawful basis and required consent for email or social outreach.
AI agents may not impersonate people, facilitate fraud or perform prohibited high-risk actions.
Attempting to bypass limits, access another tenant or reverse engineer protected systems is prohibited.
BOT may suspend accounts that create security, legal or provider-policy risk.