POLICIES
Cancellation Policy
How to request cancellation of your Byte Operations Technologies plan.
Request cancellation
Email info@byteoperationstechnologies.com from your account email with the subject “Plan cancellation”. Include your organisation name, selected plan and payment or subscription reference. You can also contact us on +39 344 562 2863 for assistance. Do not send passwords or full card details.
Cancellation confirmation
Our support team will confirm the cancellation and its effective date. If your plan includes recurring billing, request cancellation before the next renewal and keep the confirmation. Simply logging out or stopping use of the platform is not a cancellation request.
No refund for cancellation
Cancelling a purchased plan does not qualify for a full or partial refund of payments already made, including unused time. See our Refund Policy for payment errors and rights that cannot be excluded by law.
Account data
Cancelling a plan and requesting account or data deletion are separate actions. Contact support if you also want to request deletion; our Data Deletion page explains that process.